FAQs

What are the Hospital hours?

Our hospital is open Monday to Friday from 7:30am to 5:30pm. On the third Saturday of each month, we are open 8:00am-12:00pm. The hospital is closed on Sunday.

Do I need to have an appointment?

Yes, patients are seen by appointment. You can choose your preferred veterinarian, day, and time and book directly online.

What forms of payment do you accept?

Cash, MasterCard, Visa, American Express, Care Credit, Scratchpay, and check for established clients with good account standing only.

Can I make payments?

Payment is required at the time of service. However, we do accept Care Credit and Scratchpay, which allows you to make payments.

At what age can I have my pet spayed or neutered?

Spaying or neutering can be done at approximately 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screening is required prior to undergoing anesthesia and surgery.

What is the pre-anesthetic blood screening?

This is a blood test that is run prior to surgery. It tests the organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.

How long do the sutures stay in after my pet's surgery?

Procedures involving sutures require them to be removed in 10 days following the surgery.

Is it a good idea to let my pet have at least one litter?

No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.

Do you board pets?

Yes, we do boarding for our clients. We have boarding space for both dogs and cats. We require vaccinations to be current on all boarding pets.

What are your suites like?

Our dog suites are all indoor. The dogs are walked 3 times daily while they are boarding. We have Luxury or Deluxe Suites available. The cat boarders are housed in cat condos in a separate area away from the dogs. Blankets, food, food bowls, beds, toys, water, and LOVE are provided for our boarders.

We will only allow medically necessary items, medications, and food from home should you not wish to switch your pets diet to the Purina EN Diet provided.